Top 10 FAQ: Why do you charge so much for rubber springs?

Rubber springs for Timbren SES kit NRTTNB

During my time spent in customer service, this question came up every so often. The first time I heard it, I thought it meant our product was considered to be too expensive.

But what does ‘too expensive’ mean?

The more I thought about it, the more I realized that the person on the other end of the phone line questioned the value of our product. And you know what?  If all I was getting was a “couple pieces of rubber,” I’d probably wonder about the price too.

But part of the value of a product is based on what it does, not just what it is.

Think about it: When you’re shopping for a tool, is it the drill you’re interested in, or the hole you can make with it? If you work in construction, you want a quality product. You don’t quibble about price… you simply want the most reliable drill you can find.

Here’s the thing…

If you’re looking for a helper spring for your vehicle, wouldn’t you gladly pay a reasonable price for a product that works – that actually does what it’s supposed to do – and is guaranteed to go the distance?

It’s years of research and development – design engineering – that make the Aeon® hollow rubber spring so revolutionary… and so valuable!

Oh, and one more thing… if you buy a Timbren SES product and then change your mind, we’ll take it back with a full refund.

Our 2 great warranties – Lifetime Warranty and Customer Satisfaction Guarantee – add even more value to your purchase.