Timbren’s Top 10 Answers to FAQ

Dodge RAM 3500 truck equipped with Timbren SES Suspension Enhancement System and a slide-in camper

SOMETIMES I PUT A LOT OF WEIGHT IN THE BACK OF MY PICKUP.  SHOULD I GET THE “SEVERE SERVICE” KIT OR JUST THE REGULAR ONE?

In order to answer the above question, let’s talk about “severe service” kits for a moment.

Let’s be honest.

The Customer Service Team at Timbren gets calls from customers all the time who think the load they’re hauling requires a “severe service” kit. Somehow, they think ‘more’ is better. The truth about “severe service” is…   Not everyone needs it!

You may ask, “What’s so special about a severe service kit anyway?”

Good question. The secret of a severe service kit is found in the style of the hollow rubber spring. Most rubber springs used on pick-up trucks are double-convoluted, providing a perfect blend of capacity and ride quality. But the rubber springs used for “severe service” are single-convoluted.

Compared to the double-convoluted style, single-convoluted springs are shorter and wider, designed to resist weight more aggressively. The result is reduced ride quality in exchange for more stability.

So, here’s the truth of the matter:

“More” is not always better! Using a severe service kit when one is not required will compromise your ride quality. Be sure to choose the appropriate Timbren SES (Suspension Enhancement System) kit in order to maximize stability and ride quality.

The next time you’re wondering if you should get a “severe service” kit for the back of your pickup, first of all, ask yourself, “What am I planning to put in the bed of my truck?”

Unless you’re hauling a slide-in camper or carrying a salt spreader (anything heavy that causes excessive roll and sway), you do not need a severe service kit.

If you have a question or need more information on severe service kits, email us or call 1-800-263-3113.